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Liverpool Passport Office

Her Majesty’s Passport Office – Liverpool

Contact details for Her Majesty’s Passport Office located in Liverpool. You will need to visit the Liverpool Passport Office if you need a passport urgently and want to apply in person using the Fast Track 1 week or Premium 1 day service.

You must make an appointment with the Passport Office in order to obtain your new passport in this manner.

This office is for passport interviews only. These offices will not process your passport application. Only a passport customer centre will do this. You can renew or replace your passport at any time through a customer service centre. The time left on an existing passport will be added to your new one – up to a maximum of 9 months. You must replace your passport as soon as possible if it has more than the reasonable amount of wear and tear, as you may not be allowed to travel with it.

This office is situated on Old Hall Street, approximately 20 minutes walk from Lime Street Station. By underground, the office can be found by alighting at Moorfields, exiting at Old Hall Street entrance, turning right and walking up Old Hall Street.

The Liverpool Passport Office has an Induction Loop, a private interview room, wheelchair access, disabled toilets, baby changing facilities, and Braille signs.

Address:      101 Old Hall Street

Liverpool

L3 9BD

Phone Number: 0300 222 0000

Opening times: From 8:00 am to 8:00 pm Monday to Friday and 9:00 am to 3:00 pm Saturday

Website: https://www.gov.uk/passport-interview-office

What to Expect During Your Interview

When you arrive at Her Majesty’s Passport Office, note that the office is for interviews only – it cannot issue you a passport.

The interview will take approximately 30 minutes. During your interview, you will be asked to confirm facts about yourself that someone who is trying to steal your identity may not know.

Her Majesty’s Passport Office will destroy any personal information that is used in your interview shortly after the time that your new passport has been issued.

It is important to note that you may not need an identity interview if you were born on or before 2 September 1929. Her Majesty’s Passport Office will tell you when they are dealing with your application.

After Your Interview

Following your interview, Her Majesty’s Passport Office will continue with your application. You can begin to track your passport application approximately 3 weeks after you apply.

Your new passport will be sent to you either via courier or Royal Mail Recorded Delivery. The postman or courier will then do one of the following:

  • Hand your new passport to you if you are at home
  • Deliver your passport with the rest of your post
  • Leave you a card or send you a letter to tell you where to collect your passport or how to arrange re-delivery